Support

Need help with NourFit? Write to info@tripzi.tech. Tell us whether you use an iPhone or an Android phone.

Cancel your subscription

Apple and Google manage NourFit Pro subscriptions, so you cancel in your phone's settings, not in the app. Deleting the app doesn't cancel the subscription.

• On iPhone, open Settings → your name → Subscriptions → NourFit → Cancel Subscription.
• On Android, open Google Play → your profile picture → Payments & subscriptions → Subscriptions → NourFit → Cancel subscription, or open your Google Play subscriptions.

Pro stays on until the end of the period you paid for.

Get Pro back on a new phone

Sign in with the same Apple ID or Google account you used to buy Pro, open NourFit and tap Restore purchases. You'll find it on the Pro screen and in You.

Refunds

Apple and Google handle payments and refunds. On iPhone, ask for a refund at reportaproblem.apple.com. On Android, ask through Google Play.

Wrong calories, allergens or menu

Write to us with the restaurant and the dish name, and we'll check it. Calories are estimates and allergen marks can be incomplete, so if you have an allergy, always ask the restaurant staff before you order.

A restaurant is missing

Send us its name and town.

Location and notifications

You don't have to share your location. You can pick a city or an address instead. To change the evening reminder or "New places near you", go to You → Reminders. You can also turn notifications off in your phone's settings.

Your data

NourFit has no accounts. Your profile and meal log are kept on your phone. "Start over" in You clears your answers, and deleting the app removes everything it stored on the phone. The Privacy Policy explains the rest.