Last Updated: March 2, 2026
1. All Purchases Are Final
Tripzi Deals does not offer refunds. All Premium subscription purchases are final and non-refundable. Please make sure Premium is right for you before subscribing - you can use Tripzi Deals for free without any subscription.
2. Where You Bought Your Subscription
Tripzi Deals Premium is sold exclusively through the Apple App Store and Google Play. Apple or Google is the merchant of record and processes every payment - Tripzi Deals never charges your card directly and cannot issue refunds on their behalf.
Any refund is therefore handled solely by Apple or Google, at their own discretion and under their own policies:
- Apple App Store: request a refund at reportaproblem.apple.com
- Google Play: request a refund via Google Play → Order history or the Google Play Help Center
We have no ability to grant, speed up or override a store's refund decision.
3. Cancelling Your Subscription
You can turn off auto-renewal at any time to stop future charges:
- iPhone / iPad: Settings → [your name] → Subscriptions → Tripzi Deals → Cancel Subscription
- Android: Google Play → profile → Payments & subscriptions → Subscriptions → Tripzi Deals → Cancel
Important: Cancelling stops future billing but does not refund the current period. You keep Premium access until the end of the period you already paid for. Cancel at least 24 hours before the renewal date to avoid the next charge.
4. Free to Use Without Premium
Tripzi Deals is free to download and use. Basic search and most cheap flights, holiday packages and last-minute deals are available at no cost. Premium is entirely optional - you never have to pay to get value from the app.
5. Unauthorised Charges
If you believe you were charged in error or without authorisation, this is handled by the store that processed the payment. Contact Apple or Google using the links in section 2. You can also reach us at support@tripzi.tech and we will help point you to the right place.
6. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
Questions?
We are happy to help with anything about your subscription.
Support: support@tripzi.tech
7. Your Statutory Rights
Nothing in this policy limits any mandatory consumer rights you may have under applicable law, including EU consumer law. Where you buy digital content and start using it immediately, you may be asked to acknowledge that a statutory right of withdrawal ends once access has been provided. Any statutory refund claim is processed through the app store that handled your purchase.